Privacy Policy
This policy explains how Optimal Health collects, uses and protects personal data when you use this website or enquire about our products and services.
Last updated: June 2026
Who we are
This website is operated by The Feel Good Group Limited, trading as Optimal Health ("we", "us", "our"). We are the data controller for personal data collected through this site.
Company registration number 05891329. VAT number GB287155376. Registered office: [registered office address]. Our ICO registration number is [ICO registration number].
Information we collect
We collect the information you provide when you make an enquiry, request a quote or contact us, which may include:
- Your name
- Email address
- Phone number
- The name of your gym, spa or clinic
- The details of your enquiry or message
We also collect limited technical information automatically, such as your IP address, browser type and how you use the site, to keep the site secure and to improve it.
How we use your information
We use your information to respond to enquiries, prepare quotations, arrange delivery, installation, training and support, meet our legal obligations, and improve our products and services.
Our lawful bases for processing are your consent, our legitimate interests in running and improving our business, and the performance of a contract with you.
Sharing your information
We do not sell your personal data. We may share it with trusted service providers who help us operate our business (for example IT, delivery and installation partners), and with authorities where we are required to by law. Any provider acting on our behalf is bound to keep your data secure and use it only as instructed.
Retention
We keep personal data only for as long as necessary for the purposes set out above, or as required to meet legal, accounting or reporting obligations.
Your rights
Under UK data protection law you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us.
You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
This site uses only the cookies necessary for it to function. If analytics or marketing cookies are added in future, this policy and a cookie notice will be updated accordingly. Detail to be confirmed by the client / legal review.
Changes and contact
We may update this policy from time to time. The date below shows when it was last revised.
You can reach us on 01325 360900 or via our contact form.